Renewal of existing ESET Smart Security licence – 1 User(s) – 1 Year(s)
Customer could not print from her mobile device
Computer Services Resolve Printing Issues, resolved by resetting the Wifi connection, tested the print function, and another happy customer
Client had Start-up Issues with her laptop
Computer Services Troubleshoot Startup Issues Setup Windows on New HDD, supplied Samsung 870 EVO SATA3 2.5″ 1TB SSD 5-year warranty, reinstalled Windows, and copied all her personal data back to the new install
Client has email issues
Resolve Email Issues Reset Email Settings & Test, checked the SMTP setup, we use SMTP2Go
Client spilled coke on the laptop
We diagnosed there was an issue, no startup and then once we cleaned it, the keyboard was still not functioning correctly. We were able to recover the client’s data and transfer it to a new Acer A515 15.6″ i7-1165G7 8GB 512GB SSD MX350 W10Home
Adata External Drive
We now have the ADATA range of products, starting with the HD330 1TB External Drive, more items to be added soon
Laptop Screen Issues
A client complained that the screen was not working, we have been able to recreate the issue in the shop. Next step test the drive with a fresh install to test the OS install as it freezes
Setup Acer Veriton Desktop
The client had a new staff member starting and wanted to upgrade them from an Acer Swift. We transferred all the personal files and setup Office 365, Dropbox and ESET Internet Security as the AV software
Dropbox not Working
Easy fix, sign into the account in Windows, we also set up folder sharing with staff. Happy customer
POS Docket Printer not Printing
On inspection we found the cutter blade was jammed, solution replace the cutter assembly