Customer wanted to renew the AV software he has installed

Posted on 3 August 2022 by in Software

Renewal of existing ESET Smart Security licence – 1 User(s) – 1 Year(s)

Client had Start-up Issues with her laptop

Computer Services Troubleshoot Startup Issues Setup Windows on New HDD, supplied Samsung 870 EVO SATA3 2.5″ 1TB SSD 5-year warranty, reinstalled Windows, and copied all her personal data back to the new install

Client has email issues

Posted on 21 June 2022 by in Software

Resolve Email Issues Reset Email Settings & Test, checked the SMTP setup, we use SMTP2Go

Dropbox not Working

Posted on 4 August 2020 by in Software

Easy fix, sign into the account in Windows, we also set up folder sharing with staff. Happy customer

YouTube Videos not Playing

Posted on 27 July 2020 by in Software

A client complained that she could not watch YouTube videos on her PC. There is a setting in Google Chrome under Settings, Advanced, Accessibility. We turned off Use hardware acceleration when available. This fixed the problem